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Culture

CUSTOMER FIRST ATTITUDE

At TTI, our customers come first.  We encourage a "Can-Do" attitude and if our customer needs something, we find a way to make it happen.

"The difference between the impossible and the possible lies in a person’s determination.”                                              - Tommy Lasorda

Customer First Attitude
WE MAKE THE IMPOSSIBLE
POSSIBLE
RIGHT NOW, RIGHT TIME SERVICE
Right Now, Right Time Service
RIGHT NOW, RIGHT TIME SUPPORT

We are responsive and provide our customers what they need, when they need it with 24/7/365 support.

“Do it.  Do it right.  Do it right now.”  

                     - Spencer W. Kimball

ON-THE-SPOT SOLUTIONS

The mission success of our customers IS our mission and every employee is empowered to meet customer needs and solve customer problems without unnecessary delay.  

On-the-spot Solutions
EMPLOYEES EMPOWERED TO DELIVER ON-THE-SPOT SOLUTIONS

 

“People want guidance, not rhetoric. They need to know what the plan of action is and how it will be implemented. they want to be given responsibility to help solve the problem and the authority to act on it.”                           - Howard Schultz, Starbucks

Our corporate culture of "Customer First" has been the foundation of our success over the past 30 years, delivering what our customers need at the right time through a highly responsive service model that promotes on-the-spot problem-solving.

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